Privacy policy

At Welcome Home, your privacy matters just as much as your comfort. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from [welcomehome.supply] (the “Site”).

 

Personal Information We Collect

When you browse our Site, we automatically gather certain information about your device — like your web browser, IP address, time zone, and any cookies stored on your device. As you move through the Site, we collect details about which pages or products you view, how you found us (search terms, referral links, etc.), and how you interact with the Site. We call this “Device Information.”

 

We collect Device Information using:

  • Cookies – These are small data files that may include a unique anonymous identifier. You can learn more about cookies (and how to disable them) at www.allaboutcookies.org.

  • Log files – These track activity on the Site and include data like your IP address, browser type, internet service provider, referring/exit pages, and timestamps.

  • Web beacons, tags, pixels – These tools help us understand how you use the Site and tailor our experience accordingly.

When you place an order (or try to), we also collect information you provide — like your name, billing/shipping address, payment details (including credit card info), email address, and phone number. We call this “Order Information.”

When we say “Personal Information” in this policy, we mean both Device and Order Information.

 

How We Use Your Info

We use your Order Information to:

  • Process and ship your orders

  • Handle payments and confirmations

  • Communicate with you

  • Screen for fraud or unusual activity

  • Send updates or promotions if you’ve opted in

We use Device Information to:

  • Prevent fraud and ensure secure browsing

  • Improve your shopping experience through analytics

  • Understand how people interact with our site and marketing

 

Sharing Your Info

We share your Personal Information with third-party services to support and operate our store effectively. For example:

  • We use Shopify to power our storefront. You can read their privacy policy here: Shopify Privacy Policy.

  • We use Google Analytics to understand how customers navigate the Site. More on that here: Google Privacy
    To opt out of Google Analytics: Click here

We may also share information if legally required — to comply with laws, respond to court orders, or protect our rights.

 

Behavioral Advertising

We may use your Personal Information to serve you ads or content we think you’ll love. This includes platforms like Google, Facebook, and Instagram.

Want to opt out? You can use the links below:

You can also visit http://optout.aboutads.info to manage your preferences across multiple platforms.


Do Not Track

We currently do not change our data collection behavior when we receive a “Do Not Track” signal from your browser.


Your Rights

If you’re located in the EU or UK, you have the right to access, update, or delete any personal information we hold about you. To do so, reach out using the contact info below.

Please note, we process data to fulfill orders and run our business operations — and some of that data may be transferred outside your country (including to the U.S. and Canada).

 

Data Retention

We keep your Order Information in our records unless you ask us to delete it. This helps us handle returns, track trends, and support your experience with Welcome Home.


Minors

This Site is not intended for anyone under the age of 18.

 

Changes

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website tools. Check back here for the latest version.


Contact Us

For any questions, concerns, or requests related to your privacy, you can reach us at:

livehappier@welcomehome.supply

Welcome Home
2000 Parsons St
Costa Mesa, CA 92627
United States